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Privacy Policy

THIS IS THE NEW VERSION POSTED ON MAY 1, 2014

Last Updated: MAY 13, 2014

We recognize that your privacy is very important and take it seriously. This Privacy Policy describes Vivastream's policies and procedures on the collection, use and disclosure of your information when you use the Vivastream platform and Service. We also describe the measures we take to protect the security of the information and how you can contact us about our privacy practices.

We will not use or share your information with anyone except as described in this Privacy Policy. This Privacy Policy does not apply to information we collect by other means (including offline) or from other sources.

Information Collection and Use

Vivastream uses information we collect to recommend people and organizations to connect with, group members by topical interest, analyze how the Service is used, diagnose service or technical problems, maintain security, personalize content, remember information to help you efficiently access your account, monitor aggregate metrics such as total number of visitors, traffic, and demographic patterns, and track user Content and users as necessary to comply with the Digital Millennium Copyright Act and other applicable laws.

User-Provided Information: Vivastream Members provide information such as your name and e-mail address when they register for a member account with the Service. Your name and other information you choose to add to your profile will be available for public viewing on the Service. The information you provide to Vivastream may identify gender, age, geography, or other aspects of private life. By providing information to us for the purposes of creating your user account or adding any additional details to your profile, you are expressly and voluntarily accepting the terms and conditions of this Privacy Policy and Vivastream's Terms of Service agreement. Providing information to Vivastream is entirely voluntary on your part.

We may send you Service-related notices (including any notices required by law, in lieu of communication by postal mail), via email or to your Vivastream inbox. You can control receipt of certain Service-related messages on your profile page. Additionally, you may opt in to receive mobile text messages as your preferred communication method for certain types of Service-related and marketing communications.

We may also use your contact information to send you marketing messages. If you do not want to receive such messages, you may opt out by following the instructions in the message. If you correspond with us by email, we may retain the content of your email messages, your email address and our responses.

You also provide us information in Content you post to the Service. Your status updates, comments, and other contributions on the Service, and metadata about them (such as when you posted them), are publicly viewable on the Service, along with your name (unless the Service permits you to post anonymously). This information may be searched by search engines and be republished elsewhere on the Web in accordance with our Terms of Service.

If you choose to use our invitation service to invite a friend to the Service, we will ask you for that person's email address and automatically send an email invitation. Vivastream stores this information to send this email, to register your friend if your invitation is accepted, and to track the success of our invitation service.

Emails that are sent to friends include the ability to opt out. No friend information will be used for any other purpose than the delivery of the referral email. No additional contact is made with referred friends unless they choose to register for the Service.

We collect your personal information in the following ways:

  • Registration

    As set forth in the Terms of Service, in order to become a Member, you must register and create an account with Vivastream. In creating an account, you agree to provide us with your name, email address, and other information. By creating an account on Vivastream, you allow others, including Vivastream, to identify you.

  • Profile Information

    Once you become a Member, you may provide additional information in the profile section of your account describing your roles, interests, topics, professional expertise, groups joined, sessions attended, and networking objectives. Providing additional information about yourself beyond what is minimally required at registration is entirely up to you, but providing additional information enables you to derive more benefit from Vivastream and your professional network by helping you build and leverage your professional network and facilitating your search for connecting with other business professionals, professional resources, information, and new opportunities. Any information you provide at registration or in the profile section may be used by Vivastream as described in the Terms of Service and this Privacy Policy, including for the purpose of serving advertisements through the Service. If you decide not to share certain information, you may not receive the full benefit of being a Vivastream Member.

  • Event Registration

    Vivastream will receive registration data from trade show, conference and exhibition organizers and event registration companies that agree to utilize the Vivastream platform for their events. This data will be shared with Vivastream and will require the user to activate their Vivastream account for use.

  • Third Party Services

    Vivastream uses Google Analytics to better understand who is using the Service, and how people are using it. Google Analytics uses cookies to collect and store anonymous information such as time of visit, pages visited, time spent on each page of the website, IP address, and type of operating system used. We use this information to improve the Service and make it appealing to as many users as possible. Google has developed a browser plugin to allow you to opt-out of Google Analytics' tracking software.

    http://tools.google.com/dlpage/gaoptout

    Users registering with their Facebook, Twitter, or LinkedIn accounts may provide information available through the public APIs of those services.

  • Contacts Information

    In order to connect with others on Vivastream, you may use the Services to send invitations either to their Vivastream profiles or email addresses if they are not Members. The names and email addresses of people whom you invite will be used to send your invitations and reminders as well as to allow Vivastream to help expand your network. Please note that when you send an invitation to connect to another user of the Service, that user will have access to your email address because it is displayed in the invitation. You may not invite anyone you do not know and trust to connect with you.

  • Site Usage

    We may collect information about the fact that you use certain features and functionality of Vivastream, interact with third party platform applications, click on ads, or participate in research initiatives like polling and surveys on Vivastream.

  • Cookies

    Like most websites, we use cookies and web log files to track site usage and trends, to improve the quality of our Service, to customize your experience on Vivastream, as well as to deliver third-party advertising to users both on and off the Vivastream site. A "cookie" is a small piece of information that a website can store in a designated file on your computer or Web-enabled device. Cookies can be used, among other things, to identify your computer or device when you log into a website and may track your IP address in order to do so. You can remove or block cookies using the settings in your browser, but in some cases that may impact your ability to use Vivastream.

    Vivastream uses cookies that are session-based and persistent-based. Session cookies exist only during one session. They disappear from your computer when you close your browser software or turn off your computer. Persistent cookies remain on your computer after you close your browser or turn off your computer.

    Vivastream uses session cookies to make it easier to navigate our Web site. Vivastream uses persistent cookies to recognize you as an existing user so you will not need to log in before using the Services.

    You may reject Vivastream's session or persistent cookies, but it may impact your ability to use some aspects of Vivastream's Service.

    In the course of serving advertisements or optimizing the Service to our users, we may allow authorized third parties to place or recognize a unique cookie on your browser. Any information provided to third parties through cookies will not be personally identifiable but may provide general segment information (e.g., your industry or geography, topics, interests, industry, or information about your professional or educational background) for greater customization of your user experience. Most browsers are initially set up to accept cookies, but you can reset your browser to refuse all cookies or to indicate when a cookie is being sent. Vivastream does not store unencrypted personally identifiable information in the cookies.

  • Advertising and Web Beacons

    To support the Service we provide at no cost to our users, as well as provide a more relevant and useful experience for our users, we serve our own ads and also allow third party advertisements on the site. These advertisements are targeted and served to users, by both Vivastream and other companies, called ad networks. Ad networks include third party ad servers, ad agencies, ad technology vendors and research firms.

    Advertisements on Vivastream may be targeted to users who fit a certain general profile category (e.g., "Mobile marketing experts in New York") or may be based on anonymized information inferred from a user's profile (e.g., industry, topical interests, social media preferences, gender, lifestage, or other aspects of the profile you have supplied) in addition to a User's use of the Vivastream site. Vivastream does not provide personally identifiable information to any third party ad network.

  • To increase the effectiveness of ad delivery, we may include a file, called a web beacon (GIFs), from an ad network within pages served by Vivastream. The web beacon allows the ad network to provide anonymized, aggregated auditing, research and reporting for advertisers. Web beacons also enable the ad networks to serve ads to you when you visit other websites. Because your web browser must request these advertisements and web beacons from the ad network's servers, these companies can view, edit or set their own cookies, just as if you had requested a web page from their site.

    No personally identifiable information from your Vivastream account is collected using these clear GIFs. In addition, we may also use clear GIFs in HTML-based emails sent to our users to track which emails are opened by recipients. The information is used to enable more accurate reporting and make Vivastream better for our users.

  • Log files, IP addresses and information about your computer and mobile device

    We collect clickstream data and HTTP protocol elements through access logs. This information is not personally identifiable and is used for website and system administration, including research and development, user analysis and business decision-making.

  • Linked Accounts

    If you link your Vivastream account to another account or service, or use other, third-party sites or services in conjunction with your Vivastream account, we may collect information related to your use of third party sites and services accessed through Vivastream or when you access Vivastream through a third-party site or service.

    When you publish your Vivastream activity to Twitter, LinkedIn or Facebook, this information will be viewable by the communities on those services (and in the case of Twitter, may be discoverable by search engines).

  • Rights to Access, Correct and Eliminate Information About You

    You have a right to access, modify, correct and eliminate the data you supplied to Vivastream. If you update any of your information, we may keep a copy of the information that you originally provided to us in our archives for uses documented in this policy. You may request deletion of your information at any time by contacting Vivastream customer service. We will respond to your request within 30 days.

  • Obligations to other members

    Vivastream prohibits abuse of the Vivastream Service by using it to spam, abuse, harass, or otherwise violate the Terms of Service agreement or Privacy Policy.

How We Use the Information We Collect

We may use the information we obtain about you to:

  • Provide, administer and communicate with you about events that you may want to attend, people that you may want to connect with, products, services, and promotions (including by sending you marketing communications);

  • process, evaluate and respond to your requests, inquiries and comments;

  • operate, evaluate and improve our business (including developing new products and services; managing our communications; performing market research; determining and managing the effectiveness of our advertising and marketing; analyzing our products, services and websites; and administering our websites);

  • protect against and prevent fraud, unauthorized activities, claims and other liabilities; and

  • comply with and enforce applicable legal requirements, industry standards and our policies and terms.

We also may use the information in other ways for which we provide specific notice at the time of collection.

How We Share Your Information

Personally Identifiable Information: Vivastream may share your personally identifiable information with third parties for the purpose of providing the Service to you. If we do this, such third parties' use of your information will be bound by this Privacy Policy. We may store personal information in locations outside the direct control of Vivastream (for instance, on servers or databases co-located with hosting providers).

As our business model develops, we may buy or sell assets or business offerings. Customer, email, and visitor information is generally one of the transferred business assets in these types of transactions. We may also transfer or assign such information in the course of corporate divestitures, mergers, or dissolution.

We may share or disclose your information with your consent, such as if you choose to sign on to the Service through a third-party service. We cannot control third parties' use of your information.

Vivastream may share information collected through our websites with agents or contractors authorized solely to perform services on our behalf, such as providing support for our internal operations.

From time to time, Vivastream may also share information collected through our websites with other reputable third-party organizations whose products or services we feel may be of interest to you.

We do not rent email addresses to third-party organizations.

Vivastream may disclose your personal information if required to do so by law or subpoena or if we believe that it is reasonably necessary to comply with a law, regulation or legal request; to protect the safety of any person; to address fraud, security or technical issues; or to protect Vivastream's rights or property.

Non-Personally Identifiable Information: We may share non-personally identifiable information (such as anonymous usage data, referring/exit pages and URLs, platform types, number of clicks, etc.) with interested third parties to help them understand the usage patterns for certain Vivastream services.

Vivastream may allow third-party ad servers or ad networks to serve advertisements on the Service. These third-party ad servers or ad networks use technology to send, directly to your browser, the advertisements and links that appear on Vivastream.

How We Protect Your Information

Vivastream uses commercially reasonable physical, managerial, and technical safeguards to preserve the integrity and security of your personal information. Vivastream uses industry-standard encryption technologies when transferring and receiving data. We have security measures in place in our physical facilities to protect against the loss, misuse or alteration of information that we have collected from or about you.

We cannot, however, ensure or warrant the security of any information you transmit to Vivastream or guarantee that your information on the Service may not be accessed, disclosed, altered, or destroyed by breach of any of our physical, technical, or managerial safeguards. In the event that personal information is compromised as a result of a breach of security, Vivastream will promptly notify those persons whose personal information has been compromised, in accordance with the notification procedures set forth in this Privacy Policy, or as otherwise required by applicable law.

The Service may contain links to other sites. Vivastream is not responsible for the privacy policies and/or practices on other sites. When linking to another site, you should read the privacy policy stated on that site. This Privacy Policy only governs information collected on the Service.

Your Choices About Data Collection, Use and Your Information

Rights to Access, Modify or Correct, or Delete Your Information, and Closing Your Account

You may, of course, decline to submit personally identifiable information through the Service, in which case Vivastream may not be able to provide certain services to you.

You can change your Vivastream information at any time by signing into Vivastream and updating your account, located here (http://www.vivastream.com/my/settings).

You can also ask us for additional information we may have about your account.

You have a right to access, modify, correct, or delete your personal information controlled by Vivastream regarding your profile. You can also contact us for any account information which is not on your profile or readily accessible to you.

You can also close your account by signing into Vivastream and canceling your account, located here (http://www.vivastream.com/my/settings/account), sending an email request to Vivastream instructing us to close your account, or by contacing us by mail:

Vivastream
151 West 19th St, 4th Floor
New York, NY 10011

We generally delete closed account information within 90 days.

Note that content you have shared with others on Vivastream, or private messages you have sent through the platform, may remain visible and publicly accessible after you have closed your account or modified information on your profile. Your public profile may be displayed in search engine results until the search engine refreshes its cache.

We may allow advertisements to be placed on our websites by third-party organizations. Those organizations may collect web-reporting data on their placed advertisements.

If you do not wish to receive information about new Vivastream products and services, third party offers we may send you, or upcoming events, you may opt-out of receiving promotional Vivastream communications by updating your settings or by sending an email request to customer@vivastream.com.

You can also contact us by mail:

Vivastream
151 West 19th St, 4th Floor
New York, NY 10011

Visitors can also choose not to accept cookies. Your Web browser may alert and permit you to refuse cookies. Please check with the company operating your browser for more information on how to change those browser-level settings. Please note that disabling cookies for some services may affect your ability to use that service.

Children's Privacy

Protecting the privacy of young children is especially important. Vivastream does not knowingly collect or solicit personal information from anyone under the age of 13 or knowingly allow such persons to register with the Service. If we become aware that we have collected personal information from a child under age 13 without verification of parental consent, we take steps to remove that information.

International Users

If you are located outside of the United States, please note that this site is hosted on our computer servers in the United States. Therefore, your information may be processed and stored in the United States. As a result, United States federal and state governments, courts, or law enforcement or regulatory agencies may be able to obtain disclosure of your information through laws applicable in the United States.

Vivastream is a member of the Direct Marketing Association's Safe Harbor Program and complies with the U.S.-EU and U.S.-Swiss Safe Harbor Frameworks regarding the collection, use, and retention of personal information as outlined by the U.S. Department of Commerce in collaboration with the European Union and Switzerland.

Vivastream has certified that it adheres to the Safe Harbor Privacy Principles of notice, choice, onward transfer, security, data integrity, access, and enforcement. For more information on the Safe Harbor Frameworks and to view the Company's certification, please visit http://www.export.gov/safeharbor and search for "Vivastream".

For European visitors to the Company's Web site and users of the Vivastream Services, please note that in order to provide the information or services requested, your personal information may be transferred outside of the European Economic Area ("EEA"). By visiting the Company's Web site or using Vivastream Services, you agree to the Company transferring your personally identifiable information outside the EEA.

We self-certify compliance with:

SafeHarbor

Data privacy inquiries or complaints should be directed to Company at contact@vivastream.com, or by mailing Vivastream attn: Safe Harbor Privacy @ 151 West 19th St, 4th Floor New York, NY 10011

If your complaint was not resolved to your satisfaction then please contact our third party dispute resolution provider:

Direct Marketing Association
Attn: DMA Safe Harbor Program
1615 L St, NW Ste 1100
Washington, DC 20036-5624
safeharbor@the-dma.org
http://thedma.org/services/dma-international-safe-harbor/

Contacting Us

Questions regarding this Vivastream Privacy Statement should be directed to the Company by contacting Vivastream.com Support contact@vivastream.com or by mailing:

Vivastream
151 West 19th St, 4th Floor
New York, NY 10011

You may also contact the Direct Marketing Association to report a questionable direct marketing promotion or practice: http://thedma.org/compliance/

Changes to Our Privacy Policy

From time to time, we may use customer information for new, unanticipated uses not previously disclosed in our privacy notice. Any material changes to this Privacy Policy will be communicated to users through this Web page, so please be sure to visit this page periodically.

If we change our privacy policies and procedures, we will post those changes on this page to keep you aware of what information we collect, how we use it and under what circumstances we may disclose it. Changes to this Privacy Policy are effective when they are posted on this page.

If you have any questions about our practices or this Privacy Policy, please contact us at privacy@vivastream.com, or send mail to:

Vivastream LLC
Attn: Privacy
151 West 19th St, 4th Floor
New York, NY 10011